21.com Casino Review

21.comResponsible Gambling
CASINORANK
8.2/10
Bonus offer
$1,000
+ 900 Free Spins
Wide game selection
Generous bonuses
User-friendly interface
Live dealer options
Strong security
Trusted
Verified
Secure
Wide game selection
Generous bonuses
User-friendly interface
Live dealer options
Strong security
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Fiona Gallagher
Reviewed byFiona GallagherReviewer
Fact checked byClara McKenzieFact Checker
CasinoRank's Verdict

CasinoRank's Verdict

21.com receives an 8.2 rating for its live casino offering, a score reflecting a solid platform with some room for improvement. This evaluation blends my expert perspective with data-driven insights from AutoRank's Maximus system. Let's break down why this score feels justified.

The game selection is good, featuring the popular live dealer staples like blackjack, roulette, and baccarat. However, a wider variety of game shows and unique table variations could elevate the experience. Bonuses are available, but their terms and wagering requirements could be more favorable for live casino players. A dedicated live casino bonus would definitely boost the appeal.

Payment options are generally convenient, covering major credit cards and e-wallets, making deposits and withdrawals relatively hassle-free. Global availability is decent, but some regional restrictions exist, which is always a drawback for an international audience. 21.com demonstrates a commitment to trust and safety through licensing and security measures, providing a secure gaming environment. Account management is straightforward, with a user-friendly interface that simplifies registration, navigation, and accessing customer support. While the platform performs well in these areas, there's a sense that some aspects, like the bonuses and game variety, could be more tailored to the specific needs and preferences of live casino enthusiasts. Addressing these points would certainly justify a higher score in the future.

21.com Bonuses

21.com Bonuses

Having reviewed numerous live casinos, I've observed a variety of welcome bonus structures. 21.com's approach to their welcome bonus is designed to attract new players to their platform. A welcome bonus is a common incentive in the online gambling industry, and it's often a key factor players consider when choosing a new casino. It's important to understand how these bonuses work, as they can significantly impact your initial bankroll and overall gaming experience. Players should carefully examine the terms and conditions associated with any welcome bonus before opting in. These terms often include wagering requirements, which dictate how many times you must wager the bonus funds before they can be withdrawn. Understanding these details is crucial for maximizing the benefits of a welcome bonus at 21.com or any other online casino.

Deposit BonusDeposit Bonus
Games

Games

Having thoroughly explored 21.com's live casino offerings, I can confidently say they've curated a solid selection of classic table games. Their live dealer section features popular choices like Baccarat, Blackjack, Dragon Tiger, and Roulette. Each game is streamed in high-quality video, providing an immersive experience that closely mimics the feel of a physical casino floor. The variety allows players to switch between different game styles, catering to both strategic thinkers and those who prefer games of chance. While the game selection isn't the most extensive I've seen, it covers the essentials that most live casino enthusiasts seek.

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Software

21.com's live casino software impresses with its smooth performance and user-friendly interface. The platform offers a range of popular table games, including blackjack, roulette, and baccarat, all streamed in high definition. The intuitive lobby makes game selection a breeze, while the responsive design ensures seamless play across devices. Real-time chat features enhance the social aspect, closely mimicking the atmosphere of a physical casino. While the game variety isn't the most extensive I've seen, the quality of existing offerings compensates for this. Overall, 21.com's software provides a solid foundation for an enjoyable live casino experience.

Payments

Payments

From my perspective as a payment systems analyst, 21.com offers a solid selection of payment methods for live casino players. They support popular credit cards like Visa and MasterCard, along with a variety of e-wallets such as Skrill and Neteller. I've also observed the inclusion of increasingly popular options like Payz, Trustly, and Klarna. For players who prefer bank transfers, Interac and iDebit are available. While these cover the most commonly used methods, 21.com also provides additional options to cater to a wider range of preferences. When choosing your payment method, consider factors like transaction speed, fees, and availability in your region. Based on my experience, e-wallets often offer the fastest processing times for both deposits and withdrawals.

How to Make a Deposit at 21.com

From my experience, depositing at 21.com is generally straightforward. Here's a step-by-step guide:

  1. Log in to your 21.com account. If you haven't already, you'll need to create an account first.
  2. Navigate to the cashier or deposit section. This is usually clearly marked on the site's main menu or user dashboard.
  3. Choose your preferred deposit method. 21.com typically offers various options, such as credit/debit cards, e-wallets, and bank transfers. I've found the availability can vary based on your location.
  4. Enter the amount you wish to deposit. Pay attention to any minimum or maximum deposit limits, which are usually displayed alongside the deposit options.
  5. Provide the necessary payment details. This will vary depending on the method you've chosen. For example, with a card, you'll enter your card number, expiry date, and CVV.
  6. Confirm the transaction. Double-check all the details before submitting your deposit request.
  7. Check for confirmation. You should receive confirmation from 21.com once your deposit has been processed successfully. Most deposits are instant, but some methods, like bank transfers, can take longer. I've also seen instances where additional verification is required, which can slightly delay the process.

Be sure to review 21.com's terms and conditions for details on any applicable fees and processing times, as these can vary depending on the chosen deposit method and your region. In my experience, deposit fees are generally low or non-existent, but it's always best to confirm this directly on their site.

Depositing at 21.com is typically quick and easy, allowing you to fund your account and start playing without much hassle.

How to Make a Withdrawal at 21.com

From my experience, withdrawing from 21.com is generally straightforward. Here's a typical withdrawal process:

  1. Log in to your 21.com account.
  2. Navigate to the cashier or banking section. This is usually clearly marked in the main menu or user dashboard.
  3. Select the withdrawal option. You'll likely see several withdrawal methods available, such as bank transfer, e-wallets, or card withdrawals. The available options sometimes depend on your region and deposit history.
  4. Choose your preferred withdrawal method. Consider factors like processing times and any associated fees when making your selection.
  5. Enter the amount you wish to withdraw. Be mindful of any minimum or maximum withdrawal limits imposed by 21.com or your chosen payment provider.
  6. Provide the necessary details for your chosen method. This might include bank account information, e-wallet details, or card numbers. Double-check these details for accuracy to avoid delays.
  7. Confirm the withdrawal request. Review all the information carefully before submitting your request. You might receive a confirmation email or notification.
  8. Wait for processing. Withdrawal times vary depending on the method selected. Bank transfers can take a few business days, while e-wallets are often faster.

Withdrawal fees and processing times can vary. It's always advisable to check 21.com's terms and conditions or FAQ section for the most up-to-date information. In my experience, they strive to process withdrawals quickly and efficiently.

In short, withdrawing from 21.com is a relatively simple process. Following these steps should ensure a smooth and timely withdrawal experience.

Global Availability

Global Availability

Currencies

21.com offers a solid range of currency options. In my experience, this variety caters to a broad player base. While the specific currencies available can vary, I've commonly observed support for Euros (EUR), US Dollars (USD), Canadian Dollars (CAD), British Pounds (GBP), and Norwegian Krone (NOK). Based on my observations, 21.com also supports several other currencies beyond these core options, providing further flexibility for players.

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Languages

21.com's live casino has a decent range of language options. I've observed support for popular choices like German, French, Spanish, and, of course, English. They also cater to Finnish, Norwegian, and Japanese speakers, which is a plus. While other languages might be available, focusing on these core options allows 21.com to provide what I consider a generally solid, localized experience in these key markets. This approach, in my experience, often leads to better support and a more polished experience for players.

Trust & Safety

Trust & Safety

When considering a new live casino, like 21.com, understanding its commitment to player safety is paramount. A secure platform fosters a positive gaming experience. 21.com addresses this through various measures designed to protect user information and promote responsible gambling.

Their terms and conditions, a crucial document for any player, outline the rules of engagement on the platform. It's advisable to familiarize yourself with these terms, as they cover important aspects like account creation, game rules, and acceptable behavior. A transparent presentation of these terms is a positive indicator of a platform's commitment to fairness.

Privacy is another key concern for online casino players. 21.com's privacy policy details how they collect, use, and protect user data. A robust privacy policy should clearly explain data handling practices and assure players that their information is treated with confidentiality. Look for clear explanations of data encryption and storage procedures. While I won't delve into the specifics here, I encourage potential players to review these documents carefully before engaging with the platform. A safe and secure environment is essential for enjoying the live casino experience 21.com offers.

Licenses

21.com holds licenses from the Malta Gaming Authority (MGA) and the Swedish Gambling Authority (Spelinspektionen). The MGA license is a popular choice for many online casinos, known for its relatively strict regulations and player protections. Having a license from the Spelinspektionen demonstrates 21.com's commitment to operating legally within the regulated Swedish market. These licenses provide players with a degree of reassurance regarding fair play and responsible gambling practices at 21.com Casino.

Security

When choosing a live casino, security should be a top priority. 21.com understands this and employs several measures to protect its players. They utilize encryption technology to safeguard sensitive data transmitted between your device and the Casino. This helps prevent unauthorized access to your personal and financial information.

21.com also promotes responsible gaming and offers tools to help players manage their gambling activity. These may include deposit limits, time-outs, and self-exclusion options. It's always reassuring to see a gambling platform that takes player protection seriously.

While specific details of their security protocols aren't always publicly disclosed for safety reasons, the presence of licensing and regulation provides an additional layer of oversight. This indicates that 21.com adheres to certain standards of operation and fairness, contributing to a safer gaming environment for everyone.

Responsible Gaming

21.com takes responsible gaming seriously, implementing several measures to protect players. The casino offers self-exclusion options, allowing users to temporarily or permanently block access to their accounts. They also provide deposit limits, enabling players to control their spending. A reality check feature reminds users of their play time, promoting awareness of gambling duration. 21.com includes links to professional help organizations and self-assessment tools, assisting those who may be developing problematic gambling behaviors. The site enforces strict age verification processes to prevent underage gambling. Additionally, 21.com trains its staff in responsible gaming practices, ensuring they can identify and assist players showing signs of gambling-related issues. These comprehensive efforts demonstrate 21.com's commitment to creating a safe and responsible live casino environment for all players.

Self-Exclusion

As a Casino reviewer, I always look closely at the responsible gambling tools available, especially for live casino players. At 21.com, I found they offer several ways to manage your play if you feel it's becoming a problem. Here's a quick breakdown:

  • Deposit Limits: You can set daily, weekly, or monthly limits on how much you deposit. This helps you control your spending right from the start.
  • Loss Limits: Similar to deposit limits, you can set limits on how much you're willing to lose within a specific timeframe. This adds another layer of control.
  • Time-Outs: Need a short break? 21.com offers time-out periods, ranging from 24 hours to several weeks or months, preventing you from accessing your account during that time.
  • Self-Exclusion: For more serious situations, 21.com provides self-exclusion options. This allows you to completely block access to your account for a longer period, giving you the time and space you need.
About 21.com

About 21.com

Having spent years immersed in the world of online gambling, I've seen countless platforms come and go. My focus remains firmly on the live casino vertical, and it's from that perspective that I approach this review of 21.com. This platform has carved a niche for itself, and it's important to understand where it excels and where it could improve.

21.com's reputation within the live casino sphere is still developing. While not yet a household name like some of the industry giants, it's steadily building a following. This is often a good sign, indicating a platform that's actively working to improve and innovate. However, it also means players should approach with a degree of caution, perhaps starting with smaller deposits and carefully exploring the terms and conditions.

From a user experience standpoint, 21.com offers a generally smooth and intuitive interface. Navigation is straightforward, allowing players to quickly find their preferred live casino games. The game selection itself is a key factor in any live casino experience, and here 21.com offers a reasonable variety. You'll find the classics, of course – blackjack, roulette, baccarat – often with multiple variations to cater to different playing styles. The inclusion of less common games, or unique variations on the classics, would certainly elevate their offering.

Customer support is crucial in the online gambling world, and 21.com provides several avenues for assistance. Live chat is generally the quickest way to get help, and email support is also available. Response times can vary, but in my experience, they've been reasonably prompt. The quality of support itself is decent, with representatives generally knowledgeable and helpful. A comprehensive FAQ section would be a valuable addition, allowing players to quickly find answers to common queries.

One area where 21.com could distinguish itself within the crowded live casino market is through unique offerings. Perhaps specialized VIP tables with higher limits and dedicated dealers, or exclusive promotions tailored to live casino players. Innovative features like these can truly set a platform apart and attract a loyal player base. For now, 21.com provides a solid, if somewhat standard, live casino experience. It will be interesting to see how they evolve in the coming months and years.

Quick facts

Year founded: 2018

Account

Managing your 21.com account is generally straightforward. The site's layout makes navigation between crucial account sections like personal details, responsible gaming settings, and transaction history relatively intuitive. I've seen more elaborate account dashboards, but 21.com keeps things simple and functional. Expect standard verification procedures for withdrawals, a necessary step for maintaining a secure playing environment. While the account management tools aren't groundbreaking, they offer a solid foundation for a smooth player experience.

Support

In my experience reviewing casinos, efficient customer support is crucial. 21.com offers a few ways to get help. Their primary contact method is live chat, accessible directly through their website. I've found their live chat response times to be generally quick, with agents readily available to assist with common queries. For less urgent matters, you can contact them via email at support@21.com. While I haven't tested their email response times personally, the site indicates a reasonable turnaround. I couldn't find a dedicated phone number for support, which may be a drawback for some players. They do maintain a presence on social media platforms like Facebook and Twitter (@21com), but these channels seem geared more towards promotions than individual support requests. Overall, their support system appears adequate, with live chat as the most reliable option.

Live chat: Yes

Tips & Tricks for 21.com Live Casino Players

Navigating the 21.com live casino can be more rewarding with a few insights. Here's what I've learned from my time playing live casino games:

Games:

  • Start with lower stakes: In live casino games like Blackjack or Roulette, starting with smaller bets allows you to get a feel for the game's rhythm and the specific dealer's style before committing larger amounts. This is particularly useful for less common variations.

Bonuses:

  • Terms and Conditions are Key: Before jumping on that enticing live casino bonus at 21.com, carefully examine the terms and conditions. Look for wagering requirements specific to live games, as they can sometimes differ from standard casino bonuses. A seemingly generous bonus might have restrictions that make it less appealing.

Depositing/Withdrawal Process:

  • Preferred Methods: Check 21.com's supported deposit and withdrawal options for live casino winnings. Choose the method that best suits your needs, considering processing times and potential fees. E-wallets often offer faster transactions compared to traditional methods.

Website Navigation:

  • Familiarize yourself with the layout: 21.com's live casino section might have a different layout compared to the main casino page. Take a few minutes to explore the interface, locate your preferred games, and understand the various features available, such as live chat support and game information sections. This can save you time and frustration during gameplay.

FAQ

Does 21.com offer any bonuses specifically for live casino games?

I've observed that many casinos offer welcome bonuses applicable to live games, sometimes even dedicated live casino bonuses. It's worth checking 21.com's promotions page for their current offers.

What live casino games can I find at 21.com?

Based on my research, typical live casino offerings include variations of Blackjack, Roulette, Baccarat, and Poker. 21.com likely offers a selection of these, potentially including game show style options. Checking their live casino lobby will provide the definitive list.

What are the betting limits in 21.com's live casino?

Live casino games usually cater to a range of budgets. I'd expect 21.com to offer tables with varying minimum and maximum bets to accommodate both casual players and high rollers. Specific limits are usually displayed within each game.

Can I play 21.com's live casino games on my mobile device?

Most modern online casinos, including 21.com, have optimized their live casino platforms for mobile play. This usually involves responsive design or dedicated apps. Check their website for details on mobile compatibility.

Which payment methods are accepted for live casino play at 21.com?

21.com likely supports a variety of payment methods, possibly including debit/credit cards, e-wallets, and bank transfers. Their banking or payments page will outline the accepted options for deposits and withdrawals related to live casino play.

Is 21.com's live casino properly licensed and regulated?

Reputable online casinos operating in English-speaking countries hold licenses from recognized gambling authorities. Look for licensing information, usually displayed in the footer of 21.com's website, to verify their regulatory compliance.

Are the live dealers at 21.com professional and engaging?

From my experience reviewing live casinos, the quality of dealers significantly impacts the experience. While I haven't personally interacted with 21.com's dealers, player reviews and feedback can offer insights into their professionalism and engagement.

Does 21.com offer any live casino tournaments or promotions?

Some casinos offer tournaments or special promotions specifically for live casino players. Check 21.com's promotions page for current offers related to their live casino games.

What software providers power 21.com's live casino games?

The quality and variety of live casino games are often influenced by the software providers. Looking at the game selection within 21.com's live casino can often reveal the providers they utilize.

How can I contact customer support if I have issues with 21.com's live casino?

Reliable casinos offer various customer support channels. I'd anticipate 21.com to provide options like live chat, email, and potentially phone support. Look for their contact information on their website.

About the author
Fiona Gallagher
Fiona Gallagher
About

With Irish charm and a knack for critical analysis, Fiona Gallagher has become LiveCasinoRank's trusted voice for unbiased reviews. Drawing players with her honest feedback and enchanting storytelling, Fiona is the lighthouse guiding gamers in the vast seas of live casino choices.

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