Questions and answers
What is a live dealer casino?
An online casino section where blackjack, roulette, baccarat, poker and game shows are run by real dealers in a studio and streamed to your device. You place bets on screen and the dealer's result settles them. See how an online live casino works.
How is a live game different from an RNG casino game?
An RNG game is software: a random number generator decides each result. In a live game a dealer deals real cards or spins a real wheel, and cameras and recognition software turn the result into data for your bet slip. Live rounds follow the dealer's pace.
Can I play live dealer games on LiveCasinoRank?
No. LiveCasinoRank reviews and ranks live casinos and explains the games. You play at the casino itself after you open an account there.
Which live casino games are the most played?
Live blackjack, live roulette and live baccarat, plus game shows such as Crazy Time and Monopoly Live. Browse them by type on the games page.
What do I need to play live games on my phone?
A current browser or the casino's app and a stable broadband, 4G or 5G connection. The tech requirements guide covers devices and lag.
How do I open a live casino account?
Register with your email and personal details, verify your identity when the casino asks (ID and proof of address), make a deposit and open the live lobby. Step by step in how to join a live casino.
How old do I have to be to play?
The minimum age is 18 in countries such as Great Britain and 21 in others, such as Estonia and Lithuania, so check your country's rule. The casino may check your age before you can withdraw.
Can I have more than one account at the same casino?
No. Casinos can limit you to one account per person, and duplicate accounts can be closed and their winnings voided.
Can I close my account?
Yes, through the account settings or customer support. If you are closing it because of gambling problems, ask for self-exclusion instead, which blocks reopening for a set period.
Is live dealer gambling legal where I live?
It depends on your country, and sometimes your state or province. A casino's licence from one jurisdiction does not make it legal everywhere. Check our country pages and licensing guide.
How can I tell if a live casino is safe?
Check the licence number in the footer against the regulator's public register, read the bonus and withdrawal terms, and look for games from known studios. More checks in how to find a good live casino.
Are live casino games rigged?
At licensed casinos, the games come from studios, and the cards, wheels and dice are physical. The house edge is built into the payouts, so the casino does not need to rig a game to make money.
The casino won't pay my winnings. What can I do?
Ask support for the reason in writing and check it against the terms. If you can't resolve it, complain to the casino's licensing authority or the dispute service it names in its terms.
Which payment methods can I use?
Options can include cards, bank transfers and e-wallets, plus local methods depending on the market. Availability differs by casino and country. Compare options in PayPal vs other payment methods.
Will I pay fees on deposits and withdrawals?
It depends on the casino and the method. Check the cashier and the payment terms before you deposit.
Why is my deposit not going through?
Possible causes are a bank block on gambling payments, a wrong card or account detail, or the method's daily limit. See deposit problems.
Can I use a bonus on live dealer games?
Sometimes. Some welcome bonuses exclude live games or count only part of each bet towards wagering. Read the game contribution table in the terms. Offers are on the bonuses page.
What are wagering requirements?
The amount you must bet before bonus money or bonus winnings can be withdrawn. A $100 bonus with 30x wagering means $3,000 in bets.
How do I know if gambling is becoming a problem?
Warning signs can include spending more than you planned, chasing losses, hiding your play and neglecting work or family. Our gambling addiction page lists the signs and where to get help.
What tools can I use to stay in control?
Deposit, loss and session limits, time-outs and self-exclusion in your casino account. See responsible gaming.