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GenieJackpot's Live Dealer Games Review

GenieJackpot ReviewGenieJackpot Review
Bonus offer 
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18+ | Play Responsibly | gamblingtherapy.org | T&Cs Apply
Quick facts
Year founded
2019
License
Curacao
verdict

CasinoRank's Verdict

GenieJackpot receives a 4 out of 5-star rating for its live casino offering. This score reflects a combination of my own assessment and the data-driven evaluation by our AutoRank system, Maximus. While GenieJackpot provides a generally positive live casino experience, there's room for improvement in a few key areas.

The game selection is decent, featuring the classics like roulette, blackjack, and baccarat, along with some popular game show-style options. However, the lack of less common games like Casino Hold'em or Three Card Poker might disappoint players looking for more variety. The available bonuses are fairly standard for the industry, offering a welcome bonus and occasional reload bonuses. While not groundbreaking, these promotions can still add value for players. The payment options are generally reliable and secure, but the processing times for withdrawals could be faster. Global availability is good, catering to a wide range of players, but some regional restrictions do exist. GenieJackpot maintains a high level of trust and safety, holding a valid gambling license and employing robust security measures. Account management is straightforward, with a user-friendly interface for deposits, withdrawals, and personal information.

Overall, GenieJackpot provides a solid foundation for live casino gaming. Improvements in game variety and withdrawal speeds would elevate the platform and justify a higher score. While the existing game selection and bonus structure are acceptable, they don't particularly stand out from the competition. The platform's strengths lie in its trust and safety measures and easy account management, making it a decent choice for players looking for a reliable live casino experience.

Pros
  • +Built by Crypto Industry Legends
  • +100% No KYC or Verification
  • +Exclusive VIP Club
Bonuses

GenieJackpot Bonuses

GenieJackpot has structured its bonuses to cater to a range of players in the live casino arena. I've seen firsthand how welcome bonuses can give a nice initial boost to a player's bankroll, and GenieJackpot's offering is no exception. It's a familiar sight in the industry, and a good starting point for newcomers to live casino games. For the more seasoned players, the high-roller bonus provides that extra incentive for larger wagers, something I've often seen implemented effectively in other casinos. It rewards those who enjoy the thrill of high-stakes play. Finally, the cashback bonus offers a safety net, returning a percentage of losses. This type of bonus is becoming increasingly popular, providing players with a bit of a cushion. Overall, GenieJackpot's bonus structure appears to cover the bases, offering something for both new and experienced players in the live casino.

Birthday Bonus
Cashback Bonus
Deposit Bonus
Free Spins Bonus
High-roller Bonus
Loyalty Bonus
Reload Bonus
Sign-up Bonus
VIP Bonus
Welcome Bonus
Games

Games

Having assessed numerous live casino platforms, I can confidently say that GenieJackpot's game selection is intriguing. While they don't offer the widest variety, their focus on quality is evident. Players can expect a solid range of classic table games, including blackjack, roulette, and baccarat. The live dealer experience is smooth, with professional croupiers adding authenticity to each session. For those seeking something different, their game show-style offerings provide an entertaining twist. Keep an eye out for their unique side bets and multipliers, which can significantly boost your winnings. Overall, GenieJackpot's live casino games strike a good balance between traditional favorites and innovative options.

Andar Bahar
Arcade Games
Baccarat
Blackjack
Casino Holdem
Casino War
Craps
Crash Games
Dragon Tiger
European Roulette
Game Shows
Instant Games
Keno
Lottery
Poker
Punto Banco
Roulette
Scratch Cards
Sic Bo
Slots
Stud Poker
Teen Patti
Texas Holdem
Three Card Poker
Video Poker
Wheel of Fortune
1Spin4Win1Spin4Win
1x2 Gaming1x2 Gaming
2 By 2 Gaming2 By 2 Gaming
3 Oaks Gaming3 Oaks Gaming
4ThePlayer4ThePlayer
Amatic
Avatar UXAvatar UX
BetsoftBetsoft
Big Time GamingBig Time Gaming
Booming GamesBooming Games
Elk StudiosElk Studios
EndorphinaEndorphina
Evolution GamingEvolution Gaming
FAZIFAZI
GameArtGameArt
GamzixGamzix
GreenTubeGreenTube
HabaneroHabanero
Hacksaw GamingHacksaw Gaming
High 5 GamesHigh 5 Games
Holle GamesHolle Games
IGTIGT
KA GamingKA Gaming
Kalamba GamesKalamba Games
Leap GamingLeap Gaming
MerkurMerkur
MicrogamingMicrogaming
NetEntNetEnt
Nolimit CityNolimit City
Novomatic
Play'n GOPlay'n GO
PlaysonPlayson
PlaytechPlaytech
Pragmatic PlayPragmatic Play
Push GamingPush Gaming
QTech
Quickfire
QuickspinQuickspin
Red Rake GamingRed Rake Gaming
Red Tiger GamingRed Tiger Gaming
Relax GamingRelax Gaming
SoftSwiss
ThunderkickThunderkick
Tom Horn GamingTom Horn Gaming
Turbo GamesTurbo Games
VIVO Gaming
WazdanWazdan
Yggdrasil GamingYggdrasil Gaming
iSoftBetiSoftBet
Payments

Payments

From my perspective as a payment systems analyst, GenieJackpot's payment options for live casino players are fairly standard. They offer familiar credit card choices like Visa and MasterCard, alongside Interac. In my experience, these methods are generally reliable for deposits and withdrawals. While these cover the basics, I've seen other platforms offer a wider variety of e-wallets and other options. For players who prefer alternative payment methods, it's worth confirming whether GenieJackpot supports them before signing up. When choosing your payment method, consider transaction fees, processing times, and any potential deposit or withdrawal limits. Selecting the right payment method can significantly enhance your live casino experience.

How to Make a Deposit at GenieJackpot

From my experience, depositing at GenieJackpot is generally straightforward. Here's a typical step-by-step guide:

  1. Log in to your GenieJackpot account. If you haven't already, you'll need to create an account first.
  2. Navigate to the cashier or banking section. This is usually clearly marked with an icon or tab.
  3. Select your preferred deposit method. Look for familiar options like debit cards, e-wallets, or bank transfers. The available methods can vary depending on your location.
  4. Enter the amount you wish to deposit. Double-check any minimum or maximum deposit limits displayed on the screen.
  5. Provide the required payment details. This will vary depending on the method you've chosen. For example, with a card payment, you'll need your card number, expiry date, and CVV.
  6. Confirm the transaction. Review the details carefully before submitting your deposit.
  7. Check for confirmation. You should receive confirmation from GenieJackpot once the deposit is successful. Also, check your chosen payment method for confirmation.

Deposit processing times and any associated fees will vary depending on the chosen method. This information is usually readily available on the GenieJackpot site, often within the cashier or banking section. Always look for this information before confirming your deposit.

In short, depositing at GenieJackpot is usually a quick and easy process. Just remember to familiarize yourself with the specific details and terms related to your chosen deposit method.

InteracInterac
MasterCardMasterCard
VisaVisa

How to Make a Withdrawal at GenieJackpot

From my experience, withdrawing from GenieJackpot is generally straightforward. Here's a typical withdrawal process:

  1. Log in to your GenieJackpot account. You'll need your username and password readily available.
  2. Navigate to the cashier or banking section. This is usually clearly marked in the site's main menu or user dashboard.
  3. Select the withdrawal option. Most sites offer various withdrawal methods, so browse through the available options.
  4. Choose your preferred withdrawal method. Common options include debit cards, e-wallets, and bank transfers. Consider factors like processing times and any associated fees when making your selection. I've found that certain methods are faster than others.
  5. Enter the amount you wish to withdraw. Double-check to ensure you've entered the correct amount, as mistakes can be a hassle to rectify later.
  6. Provide any required information. This might include your banking details or e-wallet account information depending on the chosen method. Accuracy is crucial here.
  7. Confirm the withdrawal request. Review all the details carefully before submitting your request.
  8. Wait for processing. Withdrawal processing times vary depending on the chosen method and GenieJackpot's internal procedures. Be sure to check their terms and conditions for typical processing times. In my experience, some withdrawals are processed faster than others.

Be aware that GenieJackpot may have specific withdrawal limits and fees depending on your chosen method. It's always wise to review their terms and conditions for the most up-to-date information on any applicable fees or processing timelines. While most withdrawals are smooth, occasionally, there may be a slight delay. If you encounter any issues, contacting customer support is usually a quick way to resolve them.

Global Availability

Currencies

GenieJackpot offers a solid range of currency options. In my experience, this is a key factor for players. While I've observed most players stick with the usual USD, GBP, or EUR, having other choices is always a plus. This flexibility can simplify deposits and withdrawals, potentially reducing conversion fees. Based on my observations, GenieJackpot understands the importance of catering to a diverse player base by supporting these various currencies.

Euros
US dollars

Languages

GenieJackpot's live casino offers a commendable range of languages. I've found that they support German, French, Norwegian, Russian, Japanese, Spanish, and of course, English, among others. This broad selection caters to a diverse player base, which is a significant plus in my book. While the core experience remains consistent across languages, based on my observations, some nuances in dealer interactions and customer support availability might vary. Players should explore the specific language options to find the best fit for their needs.

English
French
German
Japanese
Norwegian
Portuguese
Russian
Spanish
Trust & safety

Licenses

GenieJackpot Casino takes licensing seriously, and it shows. They hold a license from the UK Gambling Commission, a highly respected regulatory body known for its strict player protection standards. This license ensures fair play, secure transactions, and responsible gambling practices. Additionally, they are licensed by the Malta Gaming Authority, another reputable organization in the online gambling world. These licenses mean GenieJackpot is regularly audited for fairness and security, giving players peace of mind while enjoying their favorite live casino games.

Curacao

Security

When choosing a live casino, security is paramount. GenieJackpot understands this and employs a range of measures to protect player information and funds. They utilize industry-standard encryption technology to safeguard data transmitted between players and the Casino. Additionally, GenieJackpot adheres to strict regulations and licensing requirements, ensuring a fair and transparent gaming environment. While specific details regarding security protocols aren't always publicly disclosed for safety reasons, the presence of licensing and a commitment to responsible gaming practices generally indicate a secure platform. Players can therefore reasonably expect a safe and secure experience at this Casino.

Responsible Gaming

GenieJackpot takes responsible gaming seriously in its live casino offerings. The platform implements a range of measures to promote safe play. Players can set deposit limits, helping them manage their spending effectively. Time-out options allow users to take breaks from gambling when needed. Self-exclusion programs are available for those who wish to restrict their access for longer periods. GenieJackpot provides clear information on the risks of gambling and offers self-assessment tools to help players understand their habits. The live casino section includes reality checks, reminding players of their session duration and encouraging breaks. Additionally, GenieJackpot collaborates with problem gambling support organizations, providing links to professional help resources. These comprehensive efforts demonstrate GenieJackpot's commitment to creating a responsible gaming environment in their live casino platform.

Self-Exclusion

As a Casino reviewer, I always look closely at the responsible gambling tools offered, and GenieJackpot provides several options worth noting for players who want to manage their live casino play. Here's a rundown of their self-exclusion features:

  • Time-Out Period: This option allows players to take a short break from the Casino, ranging from 24 hours to six weeks. It's a useful tool for cooling off and reassessing your gaming habits.
  • Self-Exclusion: For players seeking a more permanent solution, GenieJackpot offers self-exclusion for a minimum of six months. During this period, access to your account will be completely restricted.
  • GamStop Integration: GenieJackpot integrates with GamStop, a multi-operator self-exclusion scheme. Registering with GamStop will exclude you from all participating gambling platforms, providing a broader safety net.
  • Account Closure: Players can also choose to permanently close their GenieJackpot account. This is the most definitive option for those who wish to cease gambling on the platform entirely.

These tools provide players at GenieJackpot with various levels of control, which I consider crucial for responsible gaming. Remember, these options are designed to help, so don't hesitate to use them if needed.

About

About GenieJackpot

GenieJackpot has carved its niche in the online gambling world, and I'm here to give you the lowdown on their live casino offerings. My focus is squarely on what matters most to live casino players in English-speaking countries, so let's dive into the details.

GenieJackpot's reputation within the live casino vertical is still developing. While they may not be a household name just yet, it's important to remember that the live casino scene is constantly evolving. Emerging platforms sometimes offer innovative approaches, and it will be interesting to see how GenieJackpot positions itself in the market.

User experience is paramount in the fast-paced world of live casino gaming. From what I've observed, GenieJackpot's website generally offers a smooth and intuitive navigation experience. However, the true test lies in the actual gameplay. A key factor to consider will be the breadth and quality of their game selection – do they offer the classics like blackjack, roulette, and baccarat, along with newer, more innovative live game formats? The availability of popular variants and diverse table limits is crucial for catering to a broad player base.

Effective customer support is the backbone of any reputable online casino. Ideally, GenieJackpot should provide multiple channels for player support, including live chat, email, and potentially phone support. The responsiveness and helpfulness of their support team are vital, especially when dealing with time-sensitive issues or complex queries. A comprehensive FAQ section can also be a valuable resource for players.

When it comes to unique features within their live casino vertical, GenieJackpot has the opportunity to distinguish itself. Perhaps they offer exclusive live dealer games, unique bonus structures tailored to live play, or innovative interactive features. These are the elements that can truly elevate a live casino experience and set it apart from the competition. As a seasoned player, I'm always on the lookout for platforms that push the boundaries and bring something fresh to the table. It remains to be seen what specific features GenieJackpot will emphasize in their live casino product.

It's worth noting that regulations and player preferences can differ across English-speaking countries. Factors like game availability, payment methods, and bonus offers may vary depending on the specific market. Players should always ensure the platform is licensed and regulated in their jurisdiction and that the available games and services cater to their specific needs.

Account

GenieJackpot's account management appears straightforward, prioritizing ease of use. Registration requires the standard information, and the verification process is generally efficient. Navigation within the account area is intuitive, allowing players to quickly access essential functions like profile settings and transaction history. While the platform doesn't offer any groundbreaking account features, it delivers a solid and reliable experience. I appreciate the clear presentation of account details and the readily available responsible gambling tools, indicating a commitment to player well-being.

Support

In my assessment of GenieJackpot's customer support, I've found their responsiveness to be generally satisfactory. While they offer multiple contact channels, live chat appears to be the most efficient way to reach them. My queries via live chat were addressed within a reasonable timeframe, typically a few minutes, and the support agents were helpful in resolving my issues related to live casino games. Email support is also available at help@geniejackpot.com, though response times can vary. Unfortunately, I couldn't find a dedicated phone number for support, which might be a drawback for some players. While GenieJackpot maintains a social media presence, these channels don't seem to be actively used for customer support inquiries. Overall, while the lack of phone support is a minor concern, the readily available and responsive live chat makes for a decent support experience.

Tips & Tricks for GenieJackpot Casino Players

Playing at a live casino like GenieJackpot can be an exciting experience. Here's some advice to enhance your gameplay and overall experience:

Games:

  • Start with familiar games: If you're new to live casino, begin with games you already understand, like Blackjack or Roulette. This allows you to focus on the live aspect and nuances of the platform before tackling more complex games. Don't jump into high-stakes games immediately; start small and gradually increase your bets as you gain confidence and experience with GenieJackpot's specific offerings.

Bonuses:

  • Read the fine print: GenieJackpot, like other casinos, will likely offer enticing bonuses. However, always carefully examine the terms and conditions. Pay close attention to wagering requirements, time limits, and eligible games. A seemingly generous bonus might have restrictions that make it less appealing.

Depositing/Withdrawal Process:

  • Verify your account early: Complete the account verification process on GenieJackpot as soon as possible. This will prevent delays when you're ready to withdraw your winnings. Familiarize yourself with the accepted payment methods and any associated fees. Understand the withdrawal processing times to avoid any surprises.

Website Navigation:

  • Explore the interface before playing: Take a few minutes to navigate GenieJackpot's website. Locate important sections like customer support, game rules, and responsible gambling resources. A smooth, intuitive interface can significantly improve your overall experience. Look for clear game categories and table limits to quickly find what you're looking for. Understanding the layout beforehand will allow you to focus on the games themselves when you start playing.
FAQ

FAQ

Does GenieJackpot offer any live casino specific bonuses?

I've observed that many casinos offer welcome bonuses applicable to live games, sometimes even dedicated live casino promotions. It's worth checking GenieJackpot's promotions page for any current offers specifically for live casino players.

What live casino games can I play at GenieJackpot?

Live casino sections typically include classics like blackjack, roulette, and baccarat. It's also common to find variations like speed baccarat or lightning roulette, as well as poker variants and game shows. GenieJackpot's live casino lobby will showcase their full offering.

Are there different betting limits in GenieJackpot's live casino?

Yes, usually. Live casino games cater to various budgets, from low-stakes players to high rollers. Expect to find tables with different minimum and maximum bet limits at GenieJackpot.

Can I play GenieJackpot's live casino games on my mobile device?

Most live casino platforms are optimized for mobile play. I'd advise checking if GenieJackpot offers a dedicated app or if their website is mobile-friendly for a seamless live casino experience on the go.

What payment methods are accepted for live casino play at GenieJackpot?

Payment options can vary, but generally include debit/credit cards, e-wallets, and sometimes even cryptocurrencies. GenieJackpot's banking section should provide a comprehensive list of accepted methods for live casino deposits and withdrawals.

Is GenieJackpot's live casino properly licensed and regulated?

Playing at a licensed and regulated casino is crucial. Look for licensing information, usually displayed at the bottom of GenieJackpot's website. This ensures fair play and secure transactions.

How does the live casino experience at GenieJackpot compare to other platforms?

Each live casino platform has its own strengths. Factors like game variety, user interface, and streaming quality contribute to the overall experience. Researching player reviews can offer valuable insights into GenieJackpot's live casino offering compared to its competitors.

Does GenieJackpot offer live chat support for live casino players?

Live chat support is often available for immediate assistance with any issues or questions. Check if GenieJackpot provides this feature for live casino players.

Are the live dealers at GenieJackpot professional and engaging?

Professional and engaging dealers enhance the live casino experience. Player reviews and firsthand experience can provide insights into the quality of the dealers at GenieJackpot.

Does GenieJackpot have any responsible gaming tools for live casino?

Responsible gaming features like deposit limits and self-exclusion options are essential. Check if GenieJackpot offers these tools to help players manage their live casino spending.