Skrill is an e-wallet you can use to pay merchants such as casinos. This guide covers the steps, the costs and the things that commonly go wrong.

How to deposit with Skrill

  1. Open and verify a Skrill account in the same name as your casino account, and load it from your bank or card.
  2. In the casino cashier, choose Skrill and enter the amount.
  3. Log in to Skrill in the pop-up window or app and confirm the payment.
  4. The deposit can be credited straight away.

How to withdraw to Skrill

Request the withdrawal in the cashier and choose Skrill; casinos may require you to withdraw to the same wallet you deposited from. After the casino's pending period and checks, the money arrives in your Skrill balance, from where you can move it to your bank. The casino's processing time can be the longest part.

Fees to check

  • Casino: deposit or withdrawal fees, if any, show in the cashier.
  • Skrill: fees for loading the wallet, sending money out to your bank and converting currencies are listed in Skrill's fee schedule for your country.
  • Currency: if your wallet, casino account and bank use different currencies, you may be charged conversion more than once. Keep them in the same currency where you can.

Skrill and casino bonuses

Some casinos exclude e-wallet deposits, Skrill and Neteller in particular, from welcome bonuses. If you want the bonus, make your qualifying deposit with an accepted method, and check how live games count towards wagering. See live casino bonuses.

Common problems

ProblemUsual causeFix
Deposit declinedSkrill account not verified, or gambling payments limited in your countryComplete Skrill verification; check Skrill's terms for your country
Withdrawal heldCasino verification pending, or name mismatchUse the same name on both accounts; upload the documents the casino asks for
Bonus not creditedSkrill excluded from the offerCheck the bonus terms before depositing

More fixes in our guide to deposit problems. Compare Skrill with other options in PayPal vs other payment methods.

Using Skrill to stay in control

An e-wallet lets you set aside a fixed amount for play and see every casino transaction in one list. Load only your planned budget and use the casino's deposit limits as well. See responsible gaming.