22BET Live Casino Review - Support

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Support

Having a good and responsive customer support team is fundamental for every live casino. After all, it maintains the overall image of the operator in question.

From the players' perspective, it is important to have a good support team, as they will want quick answers to their questions and solutions for every problem they might encounter while playing on the site.

22Bet has a high level of security incorporated in their system, so the possibility of encountering any sort of problem that would need extensive assistance from their support agents is very low, but that does not guarantee that there might not be some glitches and flaws occurring occasionally. So, in the case of a problem on the site, 22Bet Casino customers can feel relaxed, as they will have a whole team dedicated to sorting out the problem and making sure their gaming experience continues flawlessly.

When there are problems at the live casino, there might be some problems with the security on the site, so players need to be relaxed knowing that it will be taken care of. 22Bet Casino notifies its players if there is any bug on the site or any other problem, and it is taken care of very swiftly by their team.

22Bet Casino has proved that they are more than capable to deliver any sort of customer assistance through the channels for communication available. They have a hassle-free approach in delivering solutions for any sort of problem on the site, and it is the biggest compliment that they can get.

Players will have the chance to speak directly to a representative of the support team and they will listen to their concerns. Whatever the concern, it might take some time for the team to process it and take care of it, but that time is minimal.

The support section in 22Bet Casino works sort of like an avenue where the punters can raise their concerns and questions, share their feedback, and even learn more about the services the casino provides. It is not just about installing a communication channel and putting it on the site, 22Bet Casino makes sure that those channels work flawlessly, and players can be confident of getting the answer to their question in a timely manner.

As for the means of contact that punters can use to get in touch with the customer support team at 22Bet Casino, they have the following options at disposal:

  • Leaving a message on the site – upon going to the “Contact” section at the bottom of the site, players will see that they have an option of leaving their contact information coupled with a message they would like to send to the team. It clearly states on the site that all suggestions or problems are reviewed and sorted in under 24 hours
  • Email contact – there are several email addresses that players can use to get in touch, depending on what type of issue they have. This is important, as there is not one general email address that players will have to use. Having multiple departments helps to sort the questions, so the relevant team will answer the relevant questions.
  1. If the player wishes to contact the customer service, they should use support-en@22bet.com;
  2. For the security department, they need to contact security@22bet.com;
  3. For any privacy policy concerns, the email address is policy@22bet.com;
  4. For any comments and complaints, players can get in touch via complaints@22bet.com;
  5. And, for any payment queries, the email address is processing@22bet.com.
  • Via a telephone – sometimes the enquiry might be urgent, and players will need to speak directly to a customer service representative, and 22Bet has a line active if someone wishes to speak to a support agent: +357 99 816806. The team is very friendly, responsive, and there are minimal waiting times for any query the punter might have.
Total score8.7
Pros
+ Wide range of payments
+ 12000+ slots
+ Sportsbetting available

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