Rocketpot Live Casino Review - Support

Age Limit
Rocketpot
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Trusted by
Curacao
Total score7.6
Pros
+ Bitcoin sign up bonus
+ Over 2600+ games
+ Crypto sportsbook

Quick casino facts

Year foundedYear founded: 2019
BonusesBonuses (3)
Deposit BonusSign-up BonusWelcome Bonus
CountriesCountries (200)
AfghanistanAlbaniaAlgeriaAndorraAngolaAnguillaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelizeBeninBermudaBhutanBoliviaBosnia & HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin Islands
Brunei
BulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos [Keeling] IslandsColombiaComorosCongoCook IslandsCosta RicaCroatiaCubaCyprusCzech RepublicCôte d’IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGibraltarGreenlandGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorwayOmanPakistanPalauPalestinian TerritoriesPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalQatarRussiaRwandaSamoaSan MarinoSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSri LankaSudanSurinameSwazilandSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad & TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
CurrenciesCurrencies (1)
Deposit methodsDeposit methods (5)
GamesGames (8)
LanguagesLanguages (4)
LicensesLicenses (2)
Curacao
Panama Gaming Control Board
SoftwareSoftware (40)
Asia Gaming
BGAMING
Betgames
Betsoft
Big Time Gaming
Blueprint Gaming
Booming Games
Booongo Gaming
Caleta
Evolution Gaming
Evoplay Entertainment
Ezugi
Fugaso
GameArt
Gamomat
Genii
Golden Hero
Habanero
Hacksaw Gaming
Kalamba Games
Microgaming
Mr. Slotty
OneTouch Games
Oryx Gaming
Playson
Pocket Games Soft (PG Soft)
Pragmatic PlayPush Gaming
Red Tiger Gaming
Relax Gaming
Revolver Gaming
Spadegaming
Spinomenal
SwinttThunderkick
Tom Horn Gaming
Triple Cherry
True Lab
Wazdan
Yggdrasil Gaming
Support typesSupport types (2)
Live Chat
Support Email

Support

Having good customer service is usually associated with a safe gambling site. Some players even contact customer support before they create an account to check the quality of the service. 

Rocketpot Casino is always available for their players whenever they need assistance. The most convenient way to get in touch with a customer agent is via the live chat feature, or they can send an email to support@rocketpot.io.

It comes without saying that every player wants to feel protected, and they need assistance 24/7. Players usually have questions about games or certain promotions, or they may have an issue while playing in the middle of the night. For that reason, a casino needs to serve customers in different time zones.

Some of the most common problems players face are issues with withdrawals, and we believe that this can be frustrating. Technical glitches are most commonly interrupting transactions, so a customer agent can look into the issue and resolve the problem promptly.

Players who have negative experiences usually share them with the community, so if the casino fails to address the challenge quickly, they will receive a negative review.

Rocketpot Casino has a Frequently Asked Questions page, but this page can’t foresee every question, so for that reason the casino has trained professionals that are always available for their players.