Betmaster's Live Dealer Games Review - Account

As we said before, Betmaster offers an easy way for players to register for an account but players will have to verify their account before they can make a withdrawal of their winnings. The Betmaster registration may be easy but there are some important steps. Account verification is a very important step that players have to go through. Thankfully, many casinos nowadays offer electronic checks that happen in the background that will provide enough information for the gaming site to verify that the player is of legal age to gamble and who they are.

Live casinos that are licensed by the UK Gambling Commission must perform player verification checks to find out the following:

• If the player is of legal age to gamble.
• If the player has been self-excluded from gambling.
• To confirm the player’s identity.

What documents does the player need?

Players need to send copies of legal documents to verify their accounts. They need to send documents that contain the following information:

• Name
• Copy of legal document that confirms their identity
• Residential address and date of birth

These are the documents that are accepted as proof of identity and address:

• Passport
• Driver’s license
• Utility bill not older than 3 months
• Bank or mortgage statement not older than 3 months
• National identity card

In the past, casinos didn't ask every player to verify their identity. Only players who made high-value cash withdrawals and those who made suspicious transactions had to verify their accounts. Anyhow, today everyone has to go through the verification procedure.

Players can upload copies of documents to their account, and the casino will take a couple of hours to process the documents. In most cases, if players send the right documents and good quality copies they will have their account verified from the first try. In some cases, the casino might request additional documents.

Players who create an account at Betmaster Casino and don't request a withdrawal don't have to go through the verification procedure. And, players who request for a fairly low withdrawal, let's say $20 need not have to verify their account to do so. Anyhow, if a player requests additional withdrawals then they will have to verify their account.

What happens if an account can’t be verified?

Players who fail to verify their account for some reason will either have their account suspended, or they can keep depositing and playing at the casino but will not be able to make a withdrawal.

Why do gaming sites need to verify accounts?

Online casinos need to verify each player’s account due to the Gambling Act from 2005, to prevent fraud and money laundering. Operators with a license need to comply with three main objectives.

The first objective is the need to stop gambling from becoming a source of crime and disorder. The casino will have to monitor any player they suspect of money laundering. For that reason, online casinos are required to obtain a UK gambling license if they want to accept players from the UK.

How to login

Every time a player wants to play, they need to log into their accounts. This can be done by entering the unique username and password they have created the first time they opened their account. We advise players to always sign out from their accounts especially if they share their computer with a minor.

How to close an account

Players can close their accounts temporarily and permanently. We advise players to contact Customer Support and discuss their reasons why they want to close their account so they can help them make a better-informed decision. Players can take a cool-off period or close their account for a certain time and reopen it again when a certain time has passed. Once they permanently close their account they will not be able to open their account again.